At Uttarakhand Travel Guru, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of confidentiality and security. This Privacy Policy outlines how we collect, use, store, and protect your data.

1. Information We Collect

When you visit our website or use our services, we may collect the following types of personal information:

• Name, email address, contact number

• Travel preferences, destination interests

• Address and ID proof (if required for bookings)

• Payment details (processed securely through trusted gateways)

• Feedback, reviews, or form responses

2. How We Use Your Information

Your information is used for the following purposes:

• To process your travel bookings and inquiries

• To send confirmations, updates, and travel documents

• To communicate important changes or offers

• To improve our services, website, and user experience

• To respond to customer service queries and support needs

• To send promotional emails (only if you opt-in)

3. Data Protection & Security

We take appropriate technical and organizational measures to secure your data from unauthorized access, alteration, or disclosure. These include:

• SSL encryption on our website

• Secure payment gateways for online transactions

• Access control within our systems

• Regular data monitoring and backups

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior, preferences, and website performance. You can control cookie settings in your browser preferences.

5. Sharing Your Information

We do not sell, trade, or rent your personal data. We may share your information only with trusted third-party service providers (hotels, transport partners, etc.) for the purpose of completing your bookings. These partners are obligated to keep your information confidential.

6. Email Communication

By providing your email, you consent to receive booking-related updates and occasional promotional content. You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

7. Your Rights

You have the right to:

• Access or correct your personal information

• Request deletion of your data (as per legal obligations)

• Withdraw consent for marketing communications